В продолжение цикла статей про построение службы ServiceDesk. В первых двух статьях мы пришли к выводу, что нам действительно нужен ServiceDesk и определились, какие услуги он оказывает. Сегодня поговорим о единой точке входа. Что это такое, для чего она нужна, какие дает преимущества. Читать дальше →
OpenStage 60 and OpenScape Desk Phone IP 55G SIP V3, OpenStage 15, 20E, 20 and 40 and OpenScape Desk Phone IP 35G SIP V3, OpenScape Desk Phone IP 35G Eco SIP V3, OpenStage 60 and OpenScape Desk Phone IP 55G HFA V3, OpenStage 15, 20E, 20, and 40 and OpenScape Desk Phone IP 35G HFA V3, and OpenScape Desk Phone IP 35G Eco HFA V3 use non-unique X.509 certificates and SSH host keys.
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a…
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via authorization bypass. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves…